We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the quality is good. and beautiful suit. t брала 97 height. thin little girl.
5 May 2018 13:25
quality is good. большемерит size. jeans and sit strange many спецеф odor. think выветриться processing after washing. store communication with excellent. patiently question about the product to my all posted. thank him. went ооочень long. i even lost! yet it. it pleases. only think оденем two year after outfit. this огорчительно sure!
5 May 2018 02:10
really super store!!!! inhibits mail normally. extended seller is good. communication like it. size no угадала but i. 4 baby height 110 cm. cup refused to wear, suit for согласилась еле photo. ripped jeans her dream, but also not sit. refusing to blouse and take off. important, not small.
29 Apr 2018 09:35
26 Apr 2018 00:59
25 Apr 2018 10:10
suit is very beautiful. jeans's thin rivet-like very suspect long продержится that. the good кофтах. stock пухловатость small 83 cm height. spb delivery 3 week
25 Apr 2018 04:30
long went only fit all standard all
22 Apr 2018 22:37
suit good) almost walking month.
20 Apr 2018 04:02
no goods in stock, the store agreed that will suit other seller just молодец!!!! very quickly sent, parcel area ростовской дошла 21. quality easy super!! recommend! ⭐⭐⭐⭐⭐
19 Apr 2018 04:02
like suit, good quality
18 Apr 2018 18:42
1 very cool eat smell, when we height 104, to order 120 skinny jeans very in the waist to
18 Apr 2018 03:59
good suit 2 week thank you fast shipping
17 Apr 2018 13:05
16 Apr 2018 11:31
thanks to store. set wonderful. ordered size 6. померили little jacket only. height 117 sleeves somewhat big slightly.
11 Apr 2018 20:31
all like in description. бирках written by 8 to 150. and here i just 130 jeans daughter jersey and t-shirt is very large. not much baby thick. high waist jeans more.
31 Mar 2018 01:37
17 Mar 2018 00:01
suit good ошиблась but with the size. 8 брала 5лет. крупненькая girl, will be great, подрастём anything.
14 Mar 2018 09:44
package edge краснодарский came in two weeks, very fast. item matches the description, suit qualitative, sewn neat, stray smell no. order маломерка ростовка label size 8 to 150 большеват little baby 7лет our, but it is even better! goods quality and fast delivery thank you the store recommend!!!