SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
4.05 shorts выборге received in 17.04 ordered very thin, elastic weak, but спасают shoelace))) 6 size 130 ordered, height 111 cm weight 5 years son 17кг. sit freely.
excellent briefs. соответсвует size.
пришёл order very fast.'s thin beautiful, weak elastic but
shorts good, продаван despatching long respectively also walked long packed well. size 3 t брала прогадала and no, medium build the son of good, поносить and 4 enough even. shorts big y step, those who wear will also diapers. material excellent тоненький жарень to plus 50 summer
These shorts are beautiful. I bought size bigger and super. Just the material ... the material is very thin. Otherwise super.
good quality i am happy
Labai plona medziaga
came quickly, shorts good, very thin, the summer. store sent the wrong size, 2т standard 2-3 years old baby. take.
light fabric, just for summer. knitted belt, with drawstring, very convenient to adjust the wide belt. the boy 6, pore in just medium build.
excellent for summer shorts.
goods come quickly, fabric thin slightly просвечивает. suitable heat on :)
briefs ставрополь come to two weeks. none hole кармашке one buttons.-thin cotton, summer will be ok.
excellent briefs. тоненькая fabric, on the heat. size height 2т 80 and above.
but i bought l'avais legé beach fabric so ca-167 fit but it is not for other top
extremely thin shorts. the summer will be. neat seams. buttons еле sewn on, убавлять have elastic. quality is good
it. where кое торячат thread. for this price яно just fine. lightweight. cotton.
super quality nice, Is Adjustable Loop spring hooded waist me gustó, free shipping NEITHER newest arrived 1.10 cm and above the Knee, newest arrived before expected.
shorts good, маломерят just slightly. size to take at least
walking in the order in 24 days. description chert fit. тоненькая very, summer will not hot. 7мес 1год my baby. бриджики as while. like chert. отслеживался track.
quality light comfortable shorts. written them 120.
good shorts size as the picture
only thin shorts boy общалась not the store.
it is fast, quality excellent
and very thin. the худеньких large.
Fast shipping and delivery. I order a second time. Shorts are very comfortable and light.