We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Highly recommended! Very nice! All perfect! Thanks
12 May 2018 14:15
very fast delivery have a little smell,'ll washable)
12 May 2018 07:42
good cap. шла узб to half month. size about годика
12 May 2018 06:04
Looks cool! Surprising good quality. Very fast delivery!
12 May 2018 06:02
gorgeous cap the baby 1.5 perfectly fit perfectly. hat inside white pattern no.
11 May 2018 08:27
11 May 2018 05:09
10 May 2018 22:37
super cap!!! height quality! such price for удивилась 1,5месяца барнаула straight to come! stretch. sitting in long enough super 9 months us!!!
10 May 2018 15:46
Very cute. It smelled a bit but I washed it and it’s perfect. Nice fabric, and the print looks good. Also it arrived very quickly.
9 May 2018 10:26
суперская, came quickly, after washing do not know how will
9 May 2018 09:23
Good quality, fits for 1-2year baby
9 May 2018 03:25
less cap size ожидала than i! daughter думала on stock will be 5, but it tailgating dense and material, ожидала than. claims quality not, pretty good. not trackable track!
8 May 2018 13:05
8 May 2018 12:46
good .... satisfied fully stayed тянеться, clear.
8 May 2018 09:33
шапуля came, finally came here отслеживалась long time no) dense, ожидала is slightly, but also. lovely) small smell)
7 May 2018 23:49
тёплую on cap excellent spring. 2x baby the size, above not)
7 May 2018 23:27
spring тоненькая cap excellent, baby to шла подошлапосылка 3,6лет бийска month.
7 May 2018 08:07
quality порадовало caps, dense, годик великовата but sitting, fast shipping, thanks to store
6 May 2018 20:56
not even ожидала придёт so quickly. hat is thick, пошита good. 1.3 as baby on time. thanks.
5 May 2018 04:40
about a month caps walked!!! quality is good! dense, double! no smell! thank you very much
5 May 2018 03:20
not ниточки quality super stick. head size 47 excellent perfectly fit to our... 7 months us .. to a year wear can think .. stretch is normal, but not strong. satisfied i. store recommend. заказала april 05, box put in may 05.
28 Mar 2018 14:25
good, but is thin, printed with other заказывала has had better price = generally not bad quality