We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
corresponds size. заказывала for 6 years, my daughter 5, autumn winter just the following spring. пошита very good. pretty came quickly. i'm very satisfied! thank you!
16 Mar 2018 04:02
excellent parka! size заказывала t. park written on 98 size. height 95 cm to our good. almost волгоград in waiting for 2 month. contact store on walking. location pro questions задавала three times. reaction no. where month almost no information. finally got oh!!! park claims to no.
15 Mar 2018 12:35
in ukraine дошла parcel within 22 days (укрпочтой). перестраховалась took 7 size and 110 cm height (122 cm). spring and autumn though to sufficed. with the stock and just turned. photo visible, looks like подкоченными with. the меряли t-shirt, hanging therefore and strong. jacket size: total length (from shoulder seam) 52 cm jacket back, back length-57 cm (from center clearly меряла seam, where starts hood not off the shoulder). sleeve length from shoulder seam-42 cm, armpit sleeve length 30 cm shoulder width-33,5 cm armpit width 43 cm sleeves манжетов not, bottom width sleeve 12,5 cm navigate on these when measurement, remember to consider thick jacket thin you, sweater jacket leave a gap need another under plus.
5 Mar 2018 08:59
excellent store, thank you
28 Feb 2018 09:51
wally الوصال quickly under a beautiful holland
27 Feb 2018 19:29
ordered size 7, 4 baby! великоват size, on special брали вырост so we! packaging plain, all match the description, thread not stick up, straight stitch, which color ordered, handmade measurement красится fabric washing! spring autumn cool curta on! just in this money for super! recommend!
2 Feb 2018 08:20
excellent store, very nice jacket
14 Dec 2017 01:47
12 Dec 2017 04:16
good product, good quality i am very satisfied. store is perfect!
7 Dec 2017 00:00
like me. russia spring stripe medium. plump girl spring will be 105 cm size 7. beautiful strict. have quality. recommend.
4 Dec 2017 07:00
thanks very excellent quality
22 Nov 2017 20:50
good great shipment time and quality, Thank you
22 Nov 2017 11:38
ideal for 6 years size small size
22 Nov 2017 02:13
very fast delivery днейво 10 france, quality is good, and how and fabric. made, nowhere curves or joints заметила торчащих thread, all ok, unique, lining ожидала warmer, but nothing in as winters in france that no good. if take in, only early spring and autumn.
20 Nov 2017 10:08
incredible fast shipping. ordered on 11 november arrived 9 days later. amazing. coat is wonderful. daughter is 2.5 years old. Got 4T. fits perfect.
18 Nov 2017 02:36
super full!!! came very fast. just spring and autumn. material, soft lining. 120 cm height 7, with the stock turned 8 заказала.
12 Nov 2017 01:35
Its beautiful and soft.and as described by the store. Thank you.
9 Nov 2017 03:29
very high quality
4 Nov 2017 00:28
I have ordered during years several jackets for my girls. they absolutelt love this. jacket is exactlt what you see in the picture.
2 Nov 2017 05:35
Excellent product, satisfied with the quality, good value for money, The product is even better than the pics uploaded on Aliexpress.
28 Oct 2017 04:43
we rise 95 cm jacket in the sleeves великовата slightly 3-4 cm, length good, quality bomb, кофтой will think warm 5 wear, to store
26 Oct 2017 02:49
two days received the order. jacket quality sintepon inside, touch. шершавый tight upper material, промокать must like. have reflectors, embroidery shoulder. thread smell no. hood with buckle wide deep. 110 height брали
23 Oct 2017 02:17
cok guzel recommend it. urun icin tesekurler.
16 Oct 2017 11:18
воронежа shipping to 1 month. wonderful coat, all stitched neat, straight stitching, thread not stick up, foreign no odors. winter jacket not, + 10 more, go to 0 with a sweater. baby 2 size took more пододеть sweater warm and поносить подольше to be. plus more несомненный capped with good hood clasp optional collar and neck.