We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful hoodie! Arrived in 2 weeks to Canada. Thank you
2 May 2018 13:23
the love!!!! love! ever super Good bar! ever super soft fabric! Invisibles CLASPS are shoes! chest of drawers and baby fit ever super! no doubt i will To SHOP seek out other model the back buy
1 May 2018 02:47
hoodie excellent!!! little промахнулась with the size. after delivery will be great, week 38 налезает no problem now as midsection. size 3xl. perfect in it in 10 degrees outside, long sleeve t shirt bottom. not cold. расцветка body and nice "bouffant. thanks store!
30 Apr 2018 14:35
fashion CARVING Is perfect It Smell nice. Is very comfortable and cute
18 Apr 2018 12:02
17 Apr 2018 06:39
12 Apr 2018 03:29
1 Apr 2018 09:11
warm cool jersey. zipper work. my заказала all l-46 in size. and налазит belly. and can be worn during pregnancy and during feedings. discernible no zipper, so it can be as a normal after feeding and leave hoodie
22 Mar 2018 12:20
thick material, warm hoodies good quality
14 Mar 2018 03:12
the long found a poco But is beautiful
13 Mar 2018 23:24
jumper super, fit s to our size m. need what length, not short. fast, all carefully tailored, no smell. after wearing and can be feeding is visible секретика mk. very довольная!!! thank you :) store
13 Mar 2018 17:59
Love this! Great quality! I normally wear a size large. I ordered an XL and it fits perfectly!
5 Mar 2018 15:16
Nice material, not smelly at all. Comfy and warm. Good for cool weather.
4 Mar 2018 18:31
great quality jumper. arrived quickly.
28 Feb 2018 15:28
exactly like the picture. very soft inside. good quality, warm. arrived very fast to Canada. thank you.
8 Feb 2018 09:56
is super warm nice, peluciado inside and have invisible zipper the laterias. bought day 27/12/2017 delivered 08/02/2018 pedi size m-got 1,57 and weight 53 kg-served certinho, but is pra my sister which is a little taller and thinner. lindooo, super recomendoo
2 Feb 2018 08:34
30 Jan 2018 10:16
new arrived 20 days good quality size
16 Jan 2018 02:46
parcel has come. color as picture. comfortable fabric. neat seams. feed very comfortable. невидно insert, it seems usual. lace is not like поменяю.