We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent quality, all is adjustable, satisfied order
10 May 2018 13:06
10 May 2018 10:26
10 May 2018 06:40
excellent! quality, comfortable!
9 May 2018 06:50
8 May 2018 11:14
so so ходуне, dislikes son them walk, strong armpit presses
8 May 2018 05:19
thank you stores shipping azerbaijan in 22 days. much very thank you.
7 May 2018 04:35
6 May 2018 02:21
have not опробовали, but good quality at a glance
5 May 2018 01:06
good piece as the photo, непроходима long in it, подмышкам will hurt baby.
3 May 2018 12:48
Request arrived fast. I liked the quality and material. Very good.
2 May 2018 04:41
satisfied quality, recommend
2 May 2018 02:59
here thank you order and satisfied with real package delivery of my came to store all sent 20 days before came quickly and cool kazakhstan. waiting for a week is poor mail is always our but so and pick to all good. to seller. иншааллах примерял have not walker walk will while waiting for a good impression quality made neat seams, thread not stick up, there is a little smell new because вешь but think. фиксатором securely attached with straps and is convenient to increase and decrease. girl pink color chose just think. child in my parents convenient and now no this just for держишь convenient and baby walker and отпишусь bend parents do not use as well
27 Apr 2018 08:25
Excellent quality! Fast shipping! I recommend the store. I will buy again in this store.
26 Apr 2018 08:48
quality Is free ente
24 Apr 2018 12:46
apparently good quality. looks comfortable the child liked. very practical not required floor folded the holding the child. settings are very easy to perform. highly recommend. very fast delivery 14 days thanks.
24 Apr 2018 12:42
commodity excellent. neat seams. all within the general quality. durable and reliable. bought in: задумал son of learning to walk. training 10 days (30 minutes a day) prewalker by yourself)
24 Apr 2018 12:16
great piece! порадовало quality. all advise.
23 Apr 2018 19:13
exelente product quality. better than imagined;)
22 Apr 2018 02:45
заказывала when the first time exquisite was. goods not отправляли, like money return, then returned after all. time through рискнула order again. goods shipped quickly, небыло problems. goods good quality.
28 Mar 2018 12:37
walk дочке them very like
28 Mar 2018 11:21
28 Mar 2018 02:53
rein good, sturdy, fully meet the description. not tried to practice, доросли more because not to them. feedback дополню later