SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
pettiskirt super! even ожидала! very beautiful, body. thank you.
quality super! weeks less it very fast! thank you
God quality for that price. To my 2,5 year old daughter ordered 4 year old size. Came to Latvia in 2 weeks
5 years 7т just right. above. fluffy pettiskirt, nice material. satisfied i
rapidísimo, ha tardado A light.
fast shipping quality super, color more order thanks
super fast shipping not ожидала. quality is excellent. photo baby height 105 cm weight 15.
with the baby size 140 to 120
strongly recommended! fully monovalent goods and kompletny-zgodny description. very fast delivery.
like pettiskirt, cotton cloth. but like недочеты all have, оверложенный and non stick thread edge. and correct'll. the maximum брали your size "пышечку", size 7 to 140 cm. us 2,5 rise 110 cm but 21 kg. in the waist good, presses no elastic.
lovely skirt
same as picture
28.03 received order fast shipping 18. 04. подошёл age 5 years on good size 6
very good, all-match. blue and take another)
31.03.2018, 18.04.2028 received, отслеживался track. 1,9 t заказала knee length skirt, to fly will perfectly. not tight elastic, подклада by shape full, cotton odorless and thread, smooth pattern. pupyrka packaging, holistically all. excellent
recommend the mind and quality is also really super skirt 2 colors order more'll
отлмчная skirt) сшита smoothly, material pleasant, подьюбнике on. size 120 4,5 years girl stands completely. packed in zip package new smell things) shipping fast. thank you store!
like it. bought height for a 1,2 year old girl 80 cm, not thin. perfect fits. good for waiting weather. for 80 cm tall 1,2 daughter bought, not худышка. sitting, not жмет. are heat)
arrival 11jours skirt exactly as pictured high waist
super
2 area московской to. skirt excellent, but маломерка. factory outlet came in package and tag. have bought the, white to fly. girl skirt 120 2,4 height 92 cm weight 12,5 kg (t) just. stock length is, not much but big. not tight elastic, but also not loose, can press пышкам midsection. пышно looks very cute. полуобхват skirt waist 22 cm, length 27 cm. genuine fabric, stitching neat, seam not only in one place is very beautiful, thread is, but изнанки. satisfied very purchase. thank you very much store.
excellent quality, very like доченьке
3.6 years, брала size 5. excellent village
pettiskirt good, size
not say very neat seams прошиты. for this price but very bad.