We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
простовата top fabric, as t-shirt. such a skirt not full, as the photo. 124 height fit well.
7 May 2018 23:01
dress good quality. size. about shipping 3-х weeks. отслеживался track number.
5 May 2018 19:26
excellent dress! match the description, good quality
5 May 2018 12:39
4 May 2018 05:32
4 May 2018 01:43
excellent dress! брала size 98 110, sleeves slightly long, so and right. thank. store recommend.
2 May 2018 12:08
соответсвует dress picture! straight stitching, smell no. only shortcomings, this long sleeve укорачивать have. not belt design, it would be more beautiful if пришили. but overall неплохое very, look beautiful, переливается sun skirt.
2 May 2018 08:53
29 Apr 2018 22:13
Dress is really nice. Took a long time to arrive, but arrived in good condition.
26 Apr 2018 09:15
dress beautiful, as the photo. маломерит true. заказывала to 140 cm, fit 120 cm. to store.
26 Apr 2018 00:30
Good quality, like as the picture. Unfortunately size 8 is too small for my 8years old daughter.
25 Apr 2018 20:14
satisfied with the purchase. arrived before the term, the product is good quality, good workmanship and very cute. recommend!
25 Apr 2018 02:11
its beautiful try and fasten the delivery
24 Apr 2018 02:48
satisfied for quality super beautiful and money order such dress!!! three area московскую come in.
22 Apr 2018 18:50
21 Apr 2018 00:06
mila feel. very well made. sliczna. recommend
19 Apr 2018 11:13
19 Apr 2018 04:55
it is 2,5 week москву the year 2,5 (height 100,5 cm) without just t reserve but i like and. thanks to store, description all-match
18 Apr 2018 20:57
18 Apr 2018 14:13
Super, beautiful.It was 7 years old, the baby is 4.
18 Apr 2018 10:05
beautiful dress. as picture. tag size 140. in size. long shipping!
18 Apr 2018 09:15
dress super for your money. match the description, is exactly like the photo. in kiev приехало month. baby 118 cm. брали 7 size. village. and store recommend. thank you.