SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good bra its comfort and good size
as dscribe
excellent bra, another need to order. bust is important вываливается, it is very important for me, home doing when cleaning. ощущаемый no, comfortable. without high foam, it is not hot.
Very good bra and for the price, it’s really good. Quality fabric and sewing, size DD36 runs a little small for me, I usually wear 34/36 e/f. But it’s really ok.
this is the second time заказываю store! commodity excellent, claims to quality not, as is seller and proper, about iic weeks to!
iic дошел to within 18 days. where i искала bra only, small or all вываливается. here and all perfect, and dense, nipple not seen on og 98, 81 our opo 75e, подошёл perfect!
quality is excellent, cotton. nowhere sticks thread. store and recommend.
bought for wife. and fit all said. a word поверим))
in the second заказываю store but other models. брала to sleep. догадывалась, маловат that will be a little, larger size but none ('m sorry). but will go to sleep. under bust 76, chest ~ 100. застёгивается edge on the hook. quality no claims, all. spb weeks to about 3 x shipping
Nice material, good quality, perfect sizing.
good, high quality! size for выбирала grid, size fit! досавка москву 2 week.
клевый very. quality excellent! большеват is now a little, just hope milk will come when
comfortable, size, маломерит. 3 пришёл, отслеживался.
good
good quality
more like top. soft, comfortable.
went about a month. all like in description. size slightly промахнулась. великоват. заказывала from other stores though the same size приходило normal. clasp but very long, so fit different size. великовата with both for cup. but hope with the increase milk. good convenient in general bra. think not cotton, may have a little but fabric comfortable cotton).
satisfied quality, хб fabric. same size. 38д заказала 85д to your, fit. заказываю second time, goods store recommend. быстрая-12 цфо days shipping super.
och. good bra, to take. 34DD заказывала e 75. store.
excellent bra, quality is also good.