We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BooloxStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://boolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bag very like, all super description as written in!!!
12 May 2018 09:15
unexpectedly huge bag, roomy впечатлениям first but incredibly comfortable and. пользовалась until the tear off and привыкну think. particularly convenient for travel just fit everything slots and кармашков sex. no smell, all seams are perfect.
12 May 2018 07:28
for sve and hrvatske koji misle narucivat bag them stvarno phenomenal for cijenu koju placate mjesta and vise nego dovoljno. bag nema onaj jeftini kineski miris and djeluje vrlo cvrsto and kvalitetno cifovi klize odlicno and nema nikakvih problema. code us stigls them for 10 hundred dana zacudujuce brzo them. preporucujem thank you store and will order again thats for sure
12 May 2018 00:51
11 May 2018 22:25
доволна very very quality excellent.
11 May 2018 11:54
11 May 2018 11:19
arrive tardo 2 months, quality fashion But Is good Is super wide. fashion sideways leaving tardy, i satisfied the figment
11 May 2018 10:42
bag very satisfied!
11 May 2018 10:30
excellent backpack. roomy very. кармашков pile. for термокармашки bottle. 2 before delivery of the week moscow.
11 May 2018 07:52
all like, 2 came bag. quality and прошиты stitching at the first sight.
10 May 2018 18:15
arrived with 1 month and 4 days, beeem faster than i expected! came all direitinho conforming was advertised. the backpack looks have a very good material, lnside is a type that is easy cleaning. multiple pockets, gives pra guarding all well organized. valeu very the penalty!! and i super recommend!!
10 May 2018 12:25
very long ждала month walking more
10 May 2018 10:43
product required to be great delivery to istanbul 10 days same as in pictures
10 May 2018 08:42
quality super! spb дошел to order within 10 days. all recommend!
10 May 2018 07:55
instantly came send. to 3 days moscow
10 May 2018 04:10
10 May 2018 03:52
10 May 2018 03:15
very fast delivery-16 красноярска for very fast. cool, roomy very, very quality, торчащих curves and stitch no thread. кармашков very convenient. color nice gray, боялась, that will be very fine color rich but. thanks to store, excellent item)
10 May 2018 02:27
Very nice bag, lovely color. Fast delivery :)
9 May 2018 13:15
Very good Quality
28 Mar 2018 14:03
great product, great finishing. igualzinho are na description. recommend!!!!
28 Mar 2018 07:56
very nice. the delivery take due the strike no mail brazil. but the product quality is exellent. very contented.
28 Mar 2018 06:11
excellent product and the store is very considerate, responds all questions and helps us with everything! recommend bare all!